Customer Support Archives

How Knowledge Management Tools Can Help Ease Customer Support Jobs

Knowledge Management Software can extend a lending hand in delivering a superior customer experience (CX) is the lifeblood of every business today.

Have you ever struggled with something in your FBA business and wished you could just talk to a real, live, Amazon employee?

Customer support system,that also a stellar one, is the lifeblood of any small scale business organisation. It helps to fetch

Freshdesk, one of the best SaaS customer support software, makes its first acquisition with 1CLICK.io, a video chat and co-browsing platform.